Effective Date: 15 January 2025

Introduction
Stainless Piping Utilities (“we,” “our,” or “us”) is committed to protecting your personal information in compliance with the Protection of Personal Information Act (POPIA). This Privacy Policy explains how we collect, use, and protect your information when you use our website (the “Site”).

By using this Site, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using the Site.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, or other information you voluntarily provide when contacting us through forms or email.

Non-Personal Information: Data automatically collected, such as IP addresses, browser types, and browsing activity, to improve the user experience.

2. How We Use Your Information

Your information is used for the following purposes:

To respond to inquiries or requests submitted via our Site.

To improve our website and provide a better user experience.

To comply with legal obligations.

3. Sharing of Information

We do not sell, trade, or share your personal information with third parties except:

When required by law or legal process.

To trusted third-party service providers who assist us in operating our website, provided they comply with POPIA regulations.

4. Cookies

Our Site uses cookies to enhance your browsing experience. These cookies:

Collect anonymized data for analytics.

Allow us to remember your preferences.

You can control or disable cookies through your browser settings.

5. Data Protection and Security

We take reasonable precautions to protect your personal information, including:

Securing our Site with SSL encryption.

Implementing firewalls and secure access measures.

However, no online platform is entirely secure, and we cannot guarantee absolute security.

6. Your Rights

Under POPIA, you have the following rights:

To access your personal information held by us.

To correct or update your personal information.

To request the deletion of your personal information.

To withdraw consent for the processing of your personal information.

To exercise your rights, please contact us at info@spustainless.co.za.

7. Retention of Information

We will retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.”

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: info@spustainless.co.za

Phone: 082 287 1706 | 010 900 3869

Address: Unit 5, Pomona Junction, Bon Cretion Street, Kempton Park, 1619